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Marvina Case
Sep 16, 20201 min read
A Long Kiss Goodnight
Getting up close and personal is difficult, especially when you are not "Sure"! How to approach? What to say? When to say it? Why did it...
17 views0 comments
Charl Naude
Sep 15, 20202 min read
The Skinny on Lean Manufacturing
The Art of Manufacturing Excellence There is an art to manufacturing and design that we seldom discuss and celebrate. Customers see the...
12 views1 comment
Charl Naude
Sep 9, 20201 min read
Burning Down the House
Seamless Omnichannel Communications Sharing responsibility drives productivity and ROI. Is your CRM doing what it is supposed to do? Does...
16 views0 comments
Marvina Case
Sep 4, 20202 min read
Ride or Die?
We have transitioned into the age of the virtual customer, where buyers have unlimited choice and total control in how they interact with...
28 views1 comment
Marvina Case
Sep 3, 20202 min read
The Data King and I
Music to My Ears Is sales not a musical or music to your ears? Data might be why! Are you doing it wrong? It's an intricate dance that...
31 views0 comments
Marvina Case
Sep 2, 20201 min read
What Difference Does IT Make?
The Right CRM With the current uncertainty in the marketplace, it's imperative to manage your pipeline effectively. To develop...
23 views1 comment
Charl Naude
Aug 31, 20201 min read
What Your Banking CRM Ought to Be
No more manual data entry. Know who, when, how, and why on every relationship in real-time. Imagine having the confidence that your...
21 views1 comment
Marvina Case
Aug 27, 20202 min read
Off to the races?
So you implemented Cloud technology, now what? Implementing cloud technology in the contact center is not the end game. Migrating to the...
24 views1 comment
Marvina Case
Aug 25, 20201 min read
Inefficiency Is the Devil
The Danger of Inaccuracy Fighting financial crime is paramount to the success of most businesses today, and technology is critical to...
19 views0 comments
Marvina Case
Aug 24, 20201 min read
2020 Small Business Pandemic Results
So it may seem like we are in a level of some final fantasy game, but we are not it is just 2020 and Small Business is being hit at all...
8 views0 comments
Marvina Case
Aug 20, 20203 min read
The I's Have It?
Your noble employees, who I will call the "I's," have been in the ring too long and have tired of running a relay race of one to the...
21 views1 comment
Marvina Case
Aug 19, 20202 min read
So You Think You Can Dance?
You probably do not think of Customer Relationship Management as a romance, dance, and musical, but it is! There are many factors when...
26 views0 comments
Marvina Case
Aug 18, 20203 min read
Money Isn't Everything...
People leave because they don't feel valued. "A-List" employees know their value. Many companies put too much emphasis on talent...
33 views2 comments
Marvina Case
Aug 14, 20202 min read
No One Ever Got Fired for Buying Salesforce
I have been in the grind for over two decades and have talked to many players in Customer Relationship Management about why companies...
68 views1 comment
Marvina Case
Aug 13, 20202 min read
Life Matters
Customer Life Matters Today there is a lot of emphasis on how we feel, how we act, and how we think. How we judge and how others judge us...
18 views0 comments
Marvina Case
Aug 12, 20202 min read
Account-Based Everything Taste so Good!
If your business success hinges on the ability to communicate effectively and work with others, we have something revolutionary to share!...
23 views3 comments
Marvina Case
Aug 11, 20202 min read
7 Questions to Answer to Retain Top Talent
The rise and fall of a good employee can be tracked pretty easily. Why do great employees leave? They took a few too many hits for the...
8 views1 comment
Charl Naude
Aug 11, 20201 min read
1.8+ Million Jobs and The CRM Tug of War
Engaging customers in a post-COVID world does not need to be difficult.
24 views2 comments
Marvina Case
Aug 7, 20202 min read
 Is the Cure Worse Than the Disease?Â
A Tale of Two CRM's It was the best of CRM's; it was the worst of CRM's, it was the age of technology, it was the age of zoom meetings,...
24 views0 comments
Marvina Case
Aug 6, 20202 min read
Is Your CRM Agile?
Agile methodologies can have an ever-changing set of requirements as time goes on. With this methodology, there is a chance for a...
23 views0 comments
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